If you wish to return a product purchased from Reign Vermont you must return the unused item within 15 days of purchase. Custom products are non-refundable.

If you purchased your product from a retail store or a website other than Reignvermont.com, please go directly to the original place of purchase. Reign Vermont is not responsible for items purchased from third parties.

Please mail your bag to Reign Vermont P.O. Box 945 Waitsfield, VT 05673
Also please do a delivery confirmation/ tracking number. Sorry, but we cannot refund your money if we do not receive the bag.