FAQ

Q: Why should I buy a Reign Vermont Bag?

 

A: Reign Vermont bags are made in the USA. They are great quality and you will be supporting our local economy, which we sincerely appreciate.

Q: Does Reign Vermont have a catalog?

 

A: Sorry, no. We do not. But we like to think of our website as a year-round virtual catalog that’s always up-to-date. We also like the idea of saving trees.

Q: What happens when I have a back-ordered item?

 

A: On occasion, an item may be temporarily out of stock when you place your order. If the item you want is out of stock, it will be put on back order and shipped to you ASAP. You will be updated by email.

Q: How do I clean my Reign Vermont Bag?

 

A: We recommend hand wash and hang dry. Usually spot cleaning is sufficient. Lots of customers tell us how thrilled they are that they have put their bag through the washing machine. We do not recommend this. It will be at your own risk and not covered under any warranty if damage occurs.

Q: What are your textiles made from?

 

A: The fiber content of our fabrics consists of cotton, rayon and synthetics. We also make bags out of wool.

Q: Do you offer wholesale?

 

A: If you would like to carry our bags in your retail location please get in touch with us. Please contact us directly for volume discounts.

Q: Can I come and visit you?

 

A: Yes! Please do. Just get in touch with us before hand to make sure someone will be at the shop.

Q: Where can I find Reign Vermont bags besides your website?

 

A: You can find our bags at a limited number of retail stores. please contact us for a list of stores that carry our bags.

Q: What is your guarantee?

 

A: If your bag is defective in anyway please get in touch with us right away to see what we can do to help. We can repair most things. If it is our fault we will make it right. Guaranteed. Normal wear and tear is not covered.

Q: Do you do custom orders?

 

A: We do not make custom styles at this time. However, we do offer a custom solution that’s tons of fun: if you have a fabric that you like, you can send it to us and we will make you a bag in one our existing styles. Please please contact us for more information.

Q: Reign Vermont has paired down its fabric Selection. Are some of those fabrics still available?

 

A: Please inquire about some of your old favorites. We may still have them. And it is very possible to make a bag for you. Please please contact us to inquire.

Q: Do you send Swatches…I want to feel the fabric?

 

A: Yes, please please contact us with your mailing address and swatches that you would like to see.

Q: Do you sell your fabrics?

 

A: Sometimes. Please get in touch with us to find out what is available.

Q: Do you offer quantity discounts?

 

A: Let us help you with your event gifting – bridesmaids gifts, corporate/office gifts, teacher appreciations, any special event! Buy 10 or more of one style in any fabric assortment of your choice and receive 10% off!

PO Box 945 • 4461 Main Street • Waitsfield, VT 05673 • 802.225.1334 •
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